Tuesday 13 March 2007

User Experience: Mr John Smith

-- Section 1: Demographics --

Age:
76-80

Sex:
Male

Type of Housing:
House

Tenure:
Private

Who normally maintains your house and garden plants?:
Me


-- Section 2: Practicality and usefulness of product --

How satisfied are you with your gardening existing clipping tools?:
Neutral

What is your greatest limitation in the garden?:
Strength

How challenging do you normally find cutting branches up to 1/2 inch across?
Moderately difficult

Can you foresee this becoming more challenging in the future?
Yes

Did you find the tool helpful to your gardening tasks:
Yes

What were your initial difficulties using the tool (select those that apply):
I had difficulty cutting some branches

Did you feel safe using the product?
A little uncomfortable


--Section 3: Device Operation --

How easily did the tool cut your branches?
Significant resistance, the blade frequently got stuck

How many times could you complete your routine gardening tasks on one charge?
1-2 times

Were you aware of the battery power remaining?
No

What is your main concern with the product?
Breaking it


-- Section 4: Cost and purchasing habits --

Who buys your gardening tools?
Son or Daughter

Where do you purchase your gardening tools?
Super Store

Would you consider replacing your old secateurs with these ones?
Most likely

How much would you be prepared to spend?
Up to £10