Tuesday 13 March 2007

User Experience: Mrs Kathrin Tomson

-- Section 1: Demographics --

Age:
71-75

Sex:
Female

Type of Housing:
Flat

Tenure:
Rented

Who normally maintains your house and garden plants?:
Me


-- Section 2: Practicality and usefulness of product --

How satisfied are you with your gardening existing clipping tools?:
Dissatisfied

What is your greatest limitation in the garden?:
Strength

How challenging do you normally find cutting branches up to 1/2 inch across?
Very challenging

Can you foresee this becoming more challenging in the future?
Yes

Did you find the tool helpful to your gardening tasks:
Yes

What were your initial difficulties using the tool (select those that apply):
The controls were too confusing at the start

Did you feel safe using the product?
Unsafe


--Section 3: Device Operation --

How easily did the tool cut your branches?
Very easily, with no resistance

How many times could you complete your routine gardening tasks on one charge? More than 3 times

Were you aware of the battery power remaining?
Unsure

What is your main concern with the product?
Safety


-- Section 4: Cost and purchasing habits --

Who buys your gardening tools?
Spouse

Where do you purchase your gardening tools?
Local Store

Would you consider replacing your old secateurs with these ones?
Definitely

How much would you be prepared to spend?
Up to £15