Wednesday 14 March 2007

User Experience: Mrs May Fernandez

-- Section 1: Demographics --

Age
80+

Sex
Female

Type of Housing
House

Tenure
Private

Who normally maintains your garden?
Family


-- Section 2: Practicality and usefulness of product --

How satisfied are you with your gardening existing clipping tools?
Neutral

What is your greatest limitation in the garden?
Endurance

How challenging do you normally find cutting branches up to 1/2 inch across?
Very challenging

Can you foresee this becoming more challenging in the future?
Yes

How did you find the tool useful to your gardening tasks?
It saved me effort

What were your initial difficulties using the tool:(select those that apply):
The product was too heavy
The product was too large or cumbersome
I had difficulty cutting branches
The controls were too confusing

How safe did you feel using this tool?
A little uncomfortable


-- Section 3: Device Operation --

How easily did the tool cut your branches?
Significant resistance, the blade frequently got stuck

How many times could you complete your routine gardening tasks on one charge?
1-2 times

Were you aware of the battery power remaining?
unsure

What is your main concern with the product?
Safety


-- Section 4: Cost and purchasing habits --

Who buys your gardening tools?
Son or Daughter

Where do you purchase your gardening tools?
Super Store

Would you consider replacing your old secateurs with these ones?
Most likely

How much would you be prepared to spend?
Up to £50